Terms and Conditions

All Prices Exclude VAT & Delivery (unless otherwise stated)

About Us

Corhaven Sheet Metal Fabrications Limited is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at [email protected]

Making A Purchase

Making a purchase could not be easier. Just browse our online product range and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.

We accept payment by secure credit card online payment or invoice. All invoice payments for goods are pro-forma unless you have registered with us and obtained an account.

Backordered items are not charged until they are shipped.

You may send your credit card information via phone, fax, or over the Internet.

Once we have received your order we will send you an order confirmation, this is to indicate that we have received your order, it does not form a contract between us. Once we have checked your items for availability and priced checked the goods w e will issue you with an invoice which will indicate acceptance of your order and hence a contract between us. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Please note in some instances items may vary in appearance to images shown for that product.

Shipping And Handling

Shipping is extra unless otherwise stated. Goods advertised as free delivery will have shipping charges deducted when we receive your order.
We offer free delivery for order over £1,000.00 in the UK only. For orders under £1000 a delivery charge shall apply.

For shipping to European Destinations we will call you and advise delivered price. Purchase via web site as normal and we will contact you.

All goods are normally despatched within 2-3 days. However this is subject to availability and in such instances whereby the goods are currently unavailable we will notify you with an estimated delivery date. If an order is only part ready for shipment, we will send the available items out immediately and any remaining items will arrive in a second shipment.

Please note that products measuring over 1.5 metres in length can be delivered to the UK mainland only; this excludes the Scottish Highlands

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All orders are subject to VAT at the current rate at the time of order.

Guarantee

We guarantee your satisfaction. Our products carry a 12 Month parts guarantee. See the individual product for more details.

Reaching Us

If you need to reach us, please email us at [email protected] alternatively, you can call on 01202 671449 or write to us at Corhaven Sheet Metal Fabrications Limited, 12 Didcot Road, Nuffield Industrial Estate, Poole, Dorset BH17 0GD.

Privacy Policy

Corhaven Sheet Metal Fabrications Limited does not disclose buyer’s information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Please see our Privacy Statement for a more detailed explanation.

Returns Policy

Before goods can be returned, whether for repairs, replacement or refund, to ensure smooth and prompt handling, we must issue a returns authorisation in order that we can track it accurately. Your carriage/charges are not refundable and you should choose a suitably packed/insured traceable carriage method. Items should be returned within seven days of authorisation in an unused condition and with their original packaging and contents. For items purchased in error we charge a 40% restocking fee for returned items and additionally for any items missing or damaged.

For some items that are made to order we cannot offer refunds.

All returns should be sent to the address below:

Corhaven Sheet Metal Fabrications Limited, 12 Didcot Road, Nuffield Industrial Estate, Poole, Dorset BH17 0GD.

Goods Suitability

It is your responsibility to ensure that the correct goods and correct model are ordered for your purpose. In some circumstances, the capability we specify/advertise of the product may not match that of the manufacturers or other vendors published specifications elsewhere, often due to international specifications listed within any packaging and user guide/ manuals supplied which may not apply to your particular product, either due to product development, varying models, specification change or local variations.

Remittance Terms For account customers our normal terms of credit are 30 days from shipping your order. This must be agreed with Corhaven Sheet Metal Fabrications Ltd. For non account customers payment must be forwarded prior to shipping your goods.